Thank you for flying with us! Following is information about what to expect – and some tips for making your travels easier.
Have a wonderful trip!
Call your Airline/Visit the Ticket Counter: For flight status, connecting flights, missed flights, lost baggage, and carry-on baggage policies.
@AskTSA about anything related to your experience in the security line or getting through security.
Airport staff and volunteers can help you with services and amenities like wi-fi, restrooms, parking, and directions. Visit or call the Information Desk daily, 4:00 p.m. to midnight on the first floor and at (802) 863-2874.
For your convenience, our terminal is open 7 days a week, 24 hours a day. Our parking garage is just a few steps from the door of the terminal. Simply pull up to the main entrance and take a parking ticket from the self-serve ticket dispenser. If you’re arriving via taxi or a private car, you’ll be dropped off right in front of the terminal’s main entrance.
We recommend you arrive 1-1/2 to 2 hours prior to your scheduled departure, especially during peak hours and holidays. Airline ticket counter and TSA Security open at 4:00 a.m.
Once inside, the airline ticket counters and check-in areas are directly ahead of you. Airline staff is on hand prior to each flight’s scheduled departure.
Hudson News and the Skinny Pancake located outside security on the first floor provide food, drink, gifts, and travel items. These shops are also available in the terminals, after TSA security. Beverages and liquids purchased before going through security will not be allowed through. Plan to purchase these in the terminal.
Smart Traveler Tip: Mark any checked baggage with brightly colored tape or ribbon for easy recognition on the baggage carousel.
Please be prepared before you get to the front of the line by following these simple steps:
If you would like more information about the security process, please refer to the Saftey and Security page or learn more about Hazardous Materials for Passengers by clicking here.
Relax and enjoy the comfort and convenience of BTV’s amenities, including:
It’s better not to conceal it – and certainly don’t be embarrassed about it. Some suggestions that can make you more comfortable:
We are committed to making your flying experience as comfortable as we possibly can. From the moment you join us, you’ll notice the smiles and the attitude that say “we’re glad you’re here.”