Burlington International Airport is committed to keeping an open dialogue with travelers and members of the community as we work to make BTV the best small airport in the country. We welcome your comments, questions and praise and appreciate your sincere feedback.
Please click here to contact us
You can also report things that should be fixed by using the See Click Fix App.
You may access more information about BTV's ongoing construction projects here.
For all military noise complaints, please contact the Vermont National Guard at (802)-338-3000 and select option 3.
Burlington International Airport, as part of its effort to identify the noise levels created by aircraft operations, monitors the aircraft noise impacts on the surrounding communities and we value public input in doing so. BTV operates a hot line that citizens can call to register noise complaints at (802) 863-2874, extension 303. You may also register a complaint via email to email@example.com. Citizens should be prepared to provide the following information when lodging a noise complaint:
Please allow 10 business days for a return response.
The Burlington International Airport is an important resource for Chittenden County and the State of Vermont as a whole. Because of that it is important to map out plans for future development that might be needed to ensure community input is received and financial planning can be carried out. An Airport Master Plan is a study used to determine the long-term development plans for an airport, addresses the development needs for a 20-year time period. The Airport Master Plan process provides opportunities for political entities and the public to participate in the development of aviation plans. It provides a framework for individual airport development programs consistent with short, intermediate, and long-range airport system requirements and determines future financial requirements. In 2010 the Airport underwent a master plan update which was titled Vision 2030 to reflect the 20 year period covered by the plan. The documents below show outline the plans and process associated with Vision 2030 for the Burlington International Airport.
The Passenger Facility Charge (PFC) Program allows the collection of PFC fees for every boarded passenger at commercial airports controlled by public agencies. Airports use these fees to fund FAA-approved projects that enhance safety, security, or capacity; reduce noise; or increase air carrier competition.
The Burlington International Airport is a member of the Chittenden County Regional Stormwater Education Program (RSEP). The purpose of the RSEP is to educate the public on water quality issues and provide tips on how to keep pollutants out of stormwater. Please visit Smart Waterways to learn more about how you can help improve water quality in Vermont.
In addition, the airport has developed a Stormwater Management Program designed to reduce the discharge of pollutants, protect water quality, and to satisfy the appropriate water quality requirements of the clean water act.
For additional information on stormwater quality in Burlington, please visit the Stormwater Management pages found on the City of Burlington's website.